Policies

Cancellation Policy:

Box Office Hair salon 48-hour Appointment Cancellation. As a courtesy to our other clients and our staff, and to avoid a $25 No-Show Fee, please let us know at least 24 hours in advance should you need to cancel or reschedule an appointment. (48 hours in advance for extension/weave services, $50 No-Show Fee). This way our stylist is able to rebook the time with another guest and to make sure that you are taken care of as well !

We will require a 50% deposit for future appointments if there is a pattern of last-minute cancellations or no-show appointments.  The deposit is non-refundable if cancelled less than 24 hours prior to the appointment.

Return Policy:  

Box Office Hair was built on world-class customer service and our performance guarantee. We want to make sure you are satisfied with your service. We are here to meet and hopefully exceed all expectations. If you are not satisfied with your service, we will be more than happy to have you back for a complimentary “re-do” so that you leave feeling happy and confident. All “re-do’s” must be scheduled within 5 days of the service and there will no refunds issued on services.

We are proud of our industry-leading products and want you to be satisfied with your purchase. But unfortunately, we will be unable to refund products that have been “opened”. Product(s) returned within 7 days of the original purchase that include the original receipt (or can be verified in our system using your email), will be fully refunded via the original of payment.

Guest Policy:

Our waiting area is cozy. Please refrain from bringing more than one additional guest due to our limited available seating. We thank you for your cooperation in advance.

Children:

In order to maintain a relaxing environment, as well as insurance purposes, we ask that you please leave your children at home unless they have an appointment.

Pets:

For the comfort and safety of all our guests, please do not bring pets into our salons.  

Head Lice: 

It is against Box Office Hair Policy to perform services on clients with head lice. If a client has been diagnosed with head lice while receiving a service in the Box Office Hair salon we would not be able to complete the service the same day. We would be able to complete the service within 48 hours once the head lice treatment has been completed. 

Terms and Conditions:

By accessing the website at www.boxofficehair.com you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use License:

Permission is granted to temporarily download one copy of the materials (information or software) on Box Office Hair Salon’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Box Office Hair Salon’s website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Box Office Hair Salon at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer:

The materials on Box Office Hair Salon’s website are provided on an ‘as is’ basis. Box Office Hair Salon makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Box Office Hair Salon does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations:

In no event shall Box Office Hair Salon or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Box Office Hair Salon’s website, even if Box Office Hair or a Box Office Hair Salon authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials:

The materials appearing on Box Office Hair Salon’s website could include technical, typographical, or photographic errors. Box Office Hair Salon does not warrant that any of the materials on its website are accurate, complete or current. on Box Office Hair Salon may make changes to the materials contained on its website at any time without notice. However, on Box Office Hair Salon does not make any commitment to update the materials.

Links:

Box Office Hair Salon has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by on Box Office Hair Salon of the site. Use of any such linked website is at the user’s own risk.

Modifications:

Box Office Hair Salon may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of Florida and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Termination Of Access:

Box Office Hair Salon shall have the right to terminate your access to, and use of, the Website immediately, if, in its sole discretion, Box Office Hair believes that your conduct fails to conform with the Terms and Conditions, or for any other reason that Box Office Hair deems reasonable, in its sole discretion. Box Office Hair also reserves the right to investigate suspected violations of the Terms and Conditions, including without limitation, any violation arising from any submission, posting or e-mail you make or send to the Website. Upon notification to you that your access to the Website is terminated, any right granted to you under the Terms and Conditions shall cease immediately, and you agree that you will: (a) immediately discontinue use of the Website; and (b) as applicable, pay any amounts owed to Box Office Hair in full within One days from the date of such termination.

Solely Intended For United States Users:

Unless otherwise explicitly specified on the Website, the information on all of the Website is intended solely for use and access by persons residing in the United States, its territories and possessions. Box Office Hair controls and operates its website from offices located in the United States and makes no representations or warranties that the information, products or services contained on the Website are appropriate for use or access in other locations. Anyone using or accessing any of the Website from other locations does so on his or her own initiative and is responsible for compliance with local United States laws, if and to the extent applicable.

Login/Passwords:

Use of certain features on the Website might be limited and/or require registration. Should registration be required for the use of such features, Box Office Hair will review and determine, in our sole discretion, whether to accept your registration. Box Office Hair shall have the right, in its sole discretion, to refuse or restrict anyone from access to the Website at any time, and for any reason. Upon acceptance of your registration by Box Office Hair Salons, you may select your user ID and password (collectively “Password”) for access to and use of the applicable portion of the Website. When registering for your Password, you must provide accurate and complete information. Box Office Hair Salons reserves the right to require you to periodically change your Password. You agree to use your best efforts to maintain the security of your Password. You shall not disclose your Password to anyone else, and you shall not use anyone else’s Password. You agree to notify Box Office Hair immediately about any unauthorized use of your Password or any breach of security. You further agree that Box Office Hair shall not be responsible for your failure to comply with this Section or any loss or damage arising out of, or related to, your use of your Password by you or anyone other than Box Office Hair Salons.

Limitation of Liability:

Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall Box Office Hair or any of its affiliates or the employees, directors, officers, agents, vendors, or suppliers of Box Office Hair or any of its affiliates be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or access to or inability to use or access this website, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of Box Office Hair or its affiliate(s) has been advised of or should have known of the possibility of such damages. You agree that you, and not Box Office Hair or its affiliate(s), shall assume the entire cost of all necessary servicing, repair or correction in the event of any such loss or damage. In no event will Box office hair or its affiliate(s) be liable for any damages in excess of one hundred united states dollars ($100.00) for any claims arising from or related to the terms and conditions.

Indemnification:

You agree to defend, indemnify and hold Box Office Hair band its owners, affiliates, subsidiaries, directors, share holders, officers, employees, agents, and contractors harmless from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to (i) your use of this website and/or (ii) your breach of any of the provisions of the terms and conditions.

Applicable Laws:

The terms and conditions shall be governed by and construed under the laws of the state of Florida, without regard to conflicts of laws principles. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this website or the use or access thereof may be in the state or federal courts located in Seminole county, Florida.

Commencement of Actions:

Any cause of action or claim you may have with respect to this website must be commenced within one year after such claim or cause of action arises.

Miscellaneous:

The failure of Box Office Hair do act with respect to a breach of the terms and conditions by you or others does not constitute a waiver and shall not limit Box Office Hair rights with respect to such breach or any subsequent breaches. Neither the course of conduct between the parties nor trade practice shall act to modify the terms and conditions. Box Office Hair may assign its rights and duties hereunder to any party at any time without any notice to you. The terms and conditions may not be assigned by you without Box Office Hair salons’ prior written consent. If any provision of the terms and conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the terms and conditions and shall not affect the validity and enforceability of any remaining provisions. The terms and conditions may not be modified except in writing, signed by both parties.

Compliance, postings and other communications

Compliance:

All remarks, suggestions, ideas, graphics, or other information communicated by you to Box Office Hair through the website in any way (collectively, the “submission(s)”) will forever be the property of Box Office Hair and you waive all of your rights therein provided that you will continue to be responsible for the content of any submission(s) including, without limitation, any indemnification obligations related to such submission(s).Box Office Hair will not be required to treat any submission(s) as confidential (unless required by law or if Box Office Hair has agreed to treat it as confidential in other documentation), and will not be liable for any ideas for its business (including without limitation, product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future Box Office Hair operations. Without limitation, Box Office Hair will have exclusive ownership of all present and future existing rights to the submission(s) of every kind and nature everywhere and will be entitled to use the submission(s) for any commercial or other purpose whatsoever without compensation to you or any other person sending the submission(s).Box Office Hair retains the right to review, edit or delete from the website any submission(s) which Box Office Hair in its sole discretion considers illegal, offensive, in violation of a third party right or otherwise inappropriate.

Email & Any Other Communications:

In connection with your use of the website, you consent to Box Office Hair recording any communication, electronic or otherwise, between you and Box Office Hair and retaining any information and data you submit while using the website. In using the website, you may be permitted to communicate electronically with Box Office Hair by sending electronic mail to Box Office Hair salons; however, you acknowledge and agree that only general information or inquiries may be submitted to Box Office Hair via electronic mail and any other submissions or communications on or through the website (e.g., the placement of orders) may be submitted only in accordance with the express instructions set forth on the website for such submissions or communications. Please do not send any time-sensitive communications to Box Office Hair via e-mail as Box Office Hair cannot be responsible for responding to any such communications.

Inquiry:

Box Office Hair salons may seek to gather information from you if you are suspected of violating the terms and conditions, or for any other reason. Box Office Hair may suspend any person using the website (“user(s)”) whose conduct or postings are under investigation and may remove such material from its servers as it deems appropriate and without notice. If Box Office Hair believes, in its sole discretion, that a violation of the terms and conditions has occurred, it may edit or modify any submission(s), posting or e-mails, remove the material permanently, cancel postings, warn users, suspend users and passwords, terminate accounts or take other corrective action it deems appropriate. Box Office Hair will fully cooperate with any law enforcement authorities or court order requesting or directing Box Office Hair to disclose the identity of anyone posting any e-mails, or publishing or otherwise making available any materials that are believed to violate the terms and conditions. You waive and hold harmless Box Office Hair from any claims resulting from any action taken by Box Office Hair during or as a result of its investigations and/or from any actions taken as a consequence of investigations by either Box Office Hair or law enforcement authorities.

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